> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.techno-pm.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Do you provide refunds?

We will REFUND the full amount in the following scenarios - 

* Templates don't work as described, and we cannot fix your problem in a reasonable time. 
* Templates are missing from your download, and we cannot provide you with the same templates shown on the site.
* You are not able to access the download. We will try to provide different mediums, but we will refund your amount if none of them work for you. Check our [Refund Policy](https://shop.techno-pm.com/pages/refund-policy).